ISO 9001:2015

ISO SCOPE, POLICY AND OBJECTIVES

SCOPE

Provision of Higher Education Management and Support Services in Tertiary Education.

POLICY
Committed to pursue educational standards of excellence in curriculum development and teaching activities that fulfils regulatory statutory requirements and student satisfaction.
Committed to foster a quality culture that recognises performance evaluation and improvement in our core operations and support functions.

QUALITY OBJECTIVES

No. Quality objective and method
1 To achieve a minimum of 5-STAR rating in MyQUEST
2 To review the curriculum of programmes where necessary every 3 years to be in line with industry needs and MQA (Malaysian Qualifications Agency) standards
3 To achieve MQA accreditation for all active programmes
4 To achieve a minimum average pass rate of 85% college-wide to ensure quality teaching delivery
5 To achieve an average college-wide rating of 4.51> on a 5-point Likert scale for student evaluation of lecturers
6 To target for an average of 7 days or 40 cpd hours per year for staff development and training for academic employees
7 To target for an average of 3 days or 24 cpd hours per year for staff development and training for non-academic employees
8 To target at least 80% of co-curricular activities achieve a score of ≥ 4.0 on a 5-point Likert scale for student evaluation of the activities 1:100 students
9 Alumni Relation (% Registered - Alumni and Response Gathering %) – System Graduan.moe