What is Office Administration?

Malaysian Skills Certificate level 3 Office Administration is a course to train students to handle basic office financial operations such as petty cash, bill collection and the preparation of basic financial reports. In addition to that, students are also trained on inventory management and office procurement as well as office documentation administration such as document preparation, registration, printing, binding and filing documents.

Students are also given exposure in supervising administrative staff involving internal training activities, staff evaluation, budget preparation and conducting departmental meetings. Finally, students will also be trained in the administration of front counter operations such as serving customers, communication training and management of incoming and outgoing goods and recording front counter activities.

Study Method

On-campus

Intakes

January 2024

Study Mode

Full Time

Duration

12 months

Entry Requirement

16 - 45 years old

Teaching & Learning of Office Administration

1

Theoretical

2

Discussion

3

Demonstration

4

Practical

5

Oral

6

Assessment

Evaluation Method

ComponentElement
Coursework AssessmentQuiz
Assignment
Performance
Presentation Report
Final AssessmentTheory Knowledge Assessment
Practical Performance Evaluation

List of Subjects for SKM Office Administration

  • N821-001-3:2020-C01: Front Office Receptions
  • N821-001-3:2020-C02: Office Finance Handling
  • N821-001-3:2020-C03: Office Procurement Handling
  • N821-001-3:2020-C04: Office Inventory Handling
  • N821-001-3:2020-C05: Office Logistic Handling
  • N821-001-3:2020-C06: Office Documentation Preparation
  • N821-001-3:2020-C07: Staff Administration Supervision

Certification Awarding Body

  • Department of Skills Development (Jabatan Pembangunan Kemahiran, JPK)
  • Ministry of Human Resources

List of Subjects for SKM Office Administration

  • N821-001-3:2020-C01: Front Office Receptions
  • N821-001-3:2020-C02: Office Finance Handling
  • N821-001-3:2020-C03: Office Procurement Handling
  • N821-001-3:2020-C04: Office Inventory Handling
  • N821-001-3:2020-C05: Office Logistic Handling
  • N821-001-3:2020-C06: Office Documentation Preparation
  • N821-001-3:2020-C07: Staff Administration Supervision

Certification Awarding Body

  • Department of Skills Development (Jabatan Pembangunan Kemahiran, JPK)
  • Ministry of Human Resources

Career Opportunities in Office Administration

There are growing opportunities for students pursuing studies in office administration. Skilled office administration professionals are able to venture into different industries where there is huge demand. Some of the career opportunities available to the graduates include:

  • Office Co-ordinator
  • Office Administrator
  • Personal Assistant
  • Front Office Executive
  • Legal Secretary
  • Medical Secretary

Academic Pathway

pathway-04

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