ISO 9001:2015

ISO SCOPE, POLICY AND OBJECTIVES

SCOPE

Provision of Higher Education Management and Support Services in Tertiary Education.

POLICY
Committed to pursue educational standards of excellence in curriculum development and teaching activities that fulfils regulatory statutory requirements and student satisfaction.
Committed to foster a quality culture that recognises performance evaluation and improvement in our core operations and support functions.

QUALITY OBJECTIVES

No.Quality objective and method
1To achieve a minimum of 5-STAR rating in MyQUEST
2To review the curriculum of programmes where necessary every 3 years to be in line with industry needs and MQA (Malaysian Qualifications Agency) standards
3To achieve MQA accreditation for all active programmes
4To achieve a minimum average pass rate of 85% college-wide to ensure quality teaching delivery
5To achieve an average college-wide rating of 4.51> on a 5-point Likert scale for student evaluation of lecturers
6To target for an average of 7 days or 40 cpd hours per year for staff development and training for academic employees
7To target for an average of 3 days or 24 cpd hours per year for staff development and training for non-academic employees
8To target at least 80% of co-curricular activities achieve a score of ≥ 4.0 on a 5-point Likert scale for student evaluation of the activities 1:100 students
9Alumni Relation (% Registered - Alumni and Response Gathering %) – System Graduan.moe